Terms and Conditions for the Provision of WSET Courses
Vzdělávací centrum MKM s.r.o.
Company ID: 28317904
Registered office: Jakubská 121/1, 602 00 Brno, Czech Republic
Company registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 60915
Website: https://www.vzdelavaci-centrum-mkm.com/
Email: info@mkm.cz
Phone number: +420 702 178 192
1. Introductory Provisions
1.1. These Terms and Conditions (hereinafter referred to as "Conditions") govern the rights and obligations between the provider of WSET educational courses (hereinafter referred to as "Provider") and the participants in the courses (hereinafter referred to as "Participant").
1.2. The Provider is MKM Education Center s.r.o., with its registered office at Jakubská 121/1, 602 00 Brno, Company ID 28317904, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 60915.
1.3. The Provider offers courses with regard to special authorizations from the WSET organization, which establishes the rules for the course proceedings.
1.4. These conditions define the rights of participants who are consumers as well as entrepreneurs, where applicable, the conditions explicitly outline the differences in rights. If a participant is an entrepreneur, they have the right to have a specific individual attend on their behalf as stated in the application. Participation by another individual is only possible based on individual agreement, communicated at least one month prior to the course date.
2. Registration for the Course and Conclusion of the Contract
2.1. The Participant registers for the course by completing the form available on the Provider's website - https://www.vzdelavaci-centrum-mkm.com/ and sending it to the email address provided above.
2.2. The contract between the Provider and the Participant is concluded upon delivery of the confirmation of registration to the Participant. By concluding the contract, the Participant agrees to the commencement of service provision.
2.3. The Participant will receive a confirmation of registration at the email address provided in the application. In cases of full course capacity or late registration, the Participant may receive a rejection notice.
3. Course Fees and Payment Terms
3.1. The course fees are published on the Provider's website. The Provider reserves the right to change the prices. In the event of a price change between the acceptance of the application and the sending of the confirmation of acceptance, the Participant will be informed about the price change. If the Participant does not agree with the change, the Provider reserves the right not to conclude the contract. Changes in advertised prices may occur following the announcement of changes in participant fees established by the WSET organization, which the Provider cannot influence.
3.2. The course fee includes postage for the textbook, provided that a physical version of the textbook is to be delivered to the Participant in accordance with the course type under the rules of the overseeing organization. If the textbook is not delivered due to the Participant's fault, the costs of repeated delivery are not included in the fee.
3.3. Payment is made via bank transfer to the Provider's account specified in the tax document, which the Provider will send to the Participant after confirming the acceptance of the application.
4. Participation in the Course
4.1. The Participant's right to attend the course and associated examination arises only upon payment of the course fee.
4.2. If the course fee is not paid by the time specified in the tax document, the Participant’s reservation for the course will cease and may be filled by another Participant who pays the course fee earlier.
4.3. The Participant is entitled to attend only the course specified in the application. Participation in the course entails the following services/rights:
4.3.1.Right to receive the course textbook, which will be delivered to the Participant in a manner and timeframe according to the rules of the overseeing WSET organization. Information on the delivery timeline is available upon request from the Provider.
4.3.2.Right to attend the course on the date specified in the application.
4.3.3.Right to take the examination following the course and to receive a certificate of completion/information concerning non-completion.
5. Withdrawal from the Contract
5.1. A consumer who is a participant has the right to withdraw from the contract within 14 days of its conclusion. The consumer may also withdraw after this period, but no later than one month before the start of the course. A consumer who withdraws within the statutory 14- day withdrawal period and at the same time less than one month before the start of the course will not be refunded the course fee according to Article 6.4, if the consumer expressly agrees in the application to commence performance even before withdrawal. The consumer has the right to withdraw even after the statutory 14-day period; the contractual withdrawal period can be used no later than one month before the start of the course.
5.2. An entrepreneur who is a Participant has the right to withdraw from the contract no later than one month before the course date. The day of withdrawal for the purposes of an entrepreneur’s withdrawal is considered the day the withdrawal is delivered to the Provider.
5.3. The Participant may use the template withdrawal form available on the Provider's website - https://www.vzdelavaci-centrum-mkm.com/. Withdrawals may be sent to the email address of the Provider specified above.
6. Refund of the Course Fee
6.1. The course fee will be refunded to the Participant who has withdrawn from the contract in proportion to the costs incurred by the Provider up to the time of withdrawal. Since the Provider pays fees, books for the WSET organization on behalf of the Participants, orders wine for the course, rents the location according to the number of participants and the dimensions required by the governing organization, a smaller portion of the course fee will be refunded after the time when the Provider, according to the regulations of the governing organization and other factors such as the availability of locations or prescribed wines, has already incurred the costs.
6.2. If the withdrawal occurs no later than one month before the course date, the Participant will receive a refund of the paid fee reduced by CZK 1,500 as an administrative fee for processing the application. The refunded amount may be further reduced as per Article 6.3 of these Conditions.
6.3. If the withdrawal occurs after receiving the textbook, whether in printed or electronic form, regardless of the time before the course date, the refunded amount will be reduced by the cost of the textbook for each level individually, including postage (Level 1 – CZK 500, Level-S2-– CZK 1,500, Level 3 – CZK 2,900). 6.4. If the withdrawal occurs less than one month before the course date, the Participant is not entitled to a refund of the course fee.
7. Protection of Personal Data
7.1. The Provider processes the personal data of Participants in accordance with applicable legal regulations regarding the protection of personal data.
7.2. The Participant consents to the processing of their personal data for the purposes of course administration and sending information related to the Provider's activities.
8. Alternative Dispute Resolution
8.1. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Company ID: 000 20 869, website: https://adr.coi.cz/cs, is responsible for the outof-court resolution of consumer disputes arising from the sales contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr may be used for resolving disputes between the seller and purchaser from the sales contract.
8.2. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point according to Regulation (EU) No. 524/2013 of the European Parliament and Council of May 21, 2013, on the online resolution of consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online resolution of consumer disputes).
8.3. The Provider is entitled to provide services based on a trade license. Trade inspections are conducted by the relevant trade office within its authority. The Czech Trade Inspection Authority oversees compliance with Act No. 634/1992 Coll., on Consumer Protection, within its defined scope.
9. Final Provisions
9.1. These Conditions are valid and effective from 01.08.2024 . Changes to the Terms and Conditions are reserved.
9.2. All legal relationships arising from these Conditions are governed by Czech law, especially Act No. 89/2012 Coll., the Civil Code, as amended.
9.3. Any disputes arising during the provision of this service between the Provider and the entrepreneurial Participant shall be resolved by the competent court according to the location of the Provider’s registered office at the time of contract conclusion.